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Need to Connect?

Want to stay connected with the CNPA, service providers or other railway pensioner sites and groups?   Here's a list of key contacts:

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Phone Numbers:

  • CN Pension & Benefits Administration/Change of Address OR Banking Information - Have your PIN number ready and call 1-800-361-0739, between 8 a.m. and 6 p.m., excluding statutory holidays.  Call 1-514-673-7730 from all other countries outside Canada or the U.S.

  • VIA Pensioner - Call  1-800-799-9934 (VIA Rail) and ask for Pension Administration 

  • Marine Atlantic Pensioner - Call 1-800-561-7660 (Marine Atlantic-North Sydney) and ask for Pension Administration

  • CN/CP PensionerFor CN/CP Pensions and Benefits, contact ALLSTREAM Canada Corp. at             1-800-276-7630 or by mail:  

         

ALLSTREAM Canada Corp.
16th Floor
200 Wellington Street West
Toronto, ON M5V 3G2

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  • Medavie Blue Cross (CNPA) - Plan Number 93115

    • Questions about Enrolling in the Plan, Changing Options, Cancellation of Coverage, Premium Rates, please call 1-866-660-7670.

    • ​Questions about Payment of Claims, Definition of Benefits, Coverage Details, Obtaining Prior Approval For Certain Expenses and to Obtain Claim Forms, please call 1-888-873-9200.

Websites:  

  • CN Pensioners' Web Portalhttps://cnbenefits.hroffice.com

  • Medavie (CNPA) Blue Cross - Plan Number 93115 - https://www.medaviebc.ca/en/members

    • ​Go to the website to obtain general information about your plan and your current coverage, to view your claims and reimbursement history and to print generic claim forms.​

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